1. Information We Collect
We collect various types of personal information to process orders and enhance your experience on our website. The information we may collect includes:
- Personal Identification Information: This may include your name, email address, phone number, shipping address, and payment details when you make a purchase.
- Non-Personal Information: We also collect non-personal information such as your IP address, browser type, device details, and browsing behavior on our website for analytics purposes.
2. How We Use Your Information
The personal information we collect is used to provide, improve, and personalize our services. Specifically, we use your data for:
- Processing and fulfilling orders for products like Plants with Pots, Large Indoor Plants, and Indoor Plants.
- Communicating with you regarding order confirmations, shipping updates, and customer service inquiries.
- Sending promotional emails or newsletters (if you’ve opted-in) regarding our products and special offers.
- Analyzing trends to improve our website and enhance your shopping experience.
3. How We Protect Your Information
We implement a variety of security measures to ensure your personal information is safe. This includes:
- Encryption: We use Secure Socket Layer (SSL) technology to encrypt your sensitive data during transmission.
- Data Storage: We store your information on secure servers and limit access to authorized personnel only.
- Payment Security: All payments are processed through secure payment gateways, and we do not store your credit card information on our servers.
4. Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide users with advance notice. This does not include trusted third parties who assist in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release information when it’s appropriate to comply with the law or protect our rights.
5. Cookies
Our website uses cookies to enhance your user experience. Cookies are small files that are placed on your device to store your preferences and improve site functionality. You can disable cookies through your browser settings, but this may affect your ability to use some features of the website.
6. Your Rights and Choices
You have the right to access, correct, or delete the personal information we hold about you. If you wish to update or delete your account information, you can do so through your account settings or by contacting our support team at admin@sylorn.xyz.
Additionally, if you no longer wish to receive marketing communications from us, you can opt out by following the unsubscribe instructions in our emails or by contacting us directly.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes to this policy will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or the practices of our website, please contact us at:
Email: admin@sylorn.xy